Privacy policy

1. Information collected

1.1 Information you provide

We may collect personal information that you provide voluntarily, such as your name, email address, organisation, job-related details and the contents of an enquiry when you contact us or request information through the website.

1.2 Technical information

When you use the website, standard technical information may be generated, including an IP address, browser and device type, referring page, pages viewed and the date and time of a request. Where cookies or similar storage are used, they support essential functionality and help us understand website performance.

2. How information is used

We may use personal information to:

• provide information or respond to an enquiry;
• manage correspondence and relevant business communications;
• maintain, secure and improve the website;
• understand website use and diagnose technical issues;
• send communications where you have requested them or otherwise consented;
• meet legal obligations and protect legitimate rights.

Technical and aggregated information may be used to assess trends, website reliability and the effectiveness of content. We do not use this information to make automated decisions with legal or similarly significant effects.

3. Reasons for processing

Depending on the circumstances, information may be processed because it is necessary to respond to your request, to take steps connected with a potential business relationship, to meet a legal obligation, with your consent, or for a legitimate interest such as maintaining website security and communicating about relevant services.

4. Disclosure of information

4.1 Service providers

Information may be shared with suppliers that provide essential website hosting, infrastructure, security or communications support. They may process information only as necessary to provide the relevant service and are expected to protect it appropriately.

4.2 Legal requirements

We may disclose information where required by law, a court or an authorised public body, or where reasonably necessary to establish, exercise or defend legal rights, prevent misuse, or protect people and systems.

5. Retention and security

We retain personal information only for as long as reasonably needed for the purpose for which it was collected, including applicable legal, accounting and operational requirements. Retention periods vary according to the nature of the information and the context in which it was provided.

Reasonable administrative and technical safeguards are used to reduce the risk of unauthorised access, disclosure, alteration or loss. No internet transmission or storage system can, however, be guaranteed to be completely secure.

6. Your choices and rights

Depending on applicable law and the circumstances, you may have rights to request access to, correction of or deletion of your personal information; to object to or restrict certain processing; to withdraw consent; or to request a portable copy of information you provided.

To make a privacy request, email info@magicway.com-html.com. We may need to confirm your identity before completing a request. You may also have the right to raise a concern with the relevant data protection authority.

7. External links

The website may link to websites operated by other organisations. Their handling of information is governed by their own policies, and Magic Way is not responsible for their content or privacy practices. Review the relevant policy before submitting personal information elsewhere.

8. Children’s privacy

This website is intended for a business and general adult audience and is not directed to children under 13. We do not knowingly seek personal information from children under 13. If you believe a child has provided information through this website, contact us so that the matter can be reviewed and appropriate action taken.

9. Changes to this policy

We may update this privacy policy to reflect changes to the website, our practices or applicable requirements. The effective date shown on this page will be revised when material changes are published. We encourage visitors to review this page periodically.

10. Privacy enquiries

For questions, concerns or requests relating to this policy or your personal information, contact Magic Way at info@magicway.com-html.com.